Terms & Conditions
A legal disclaimer
All information on this website is provided for general purposes only and may change without notice. While we strive to offer accurate product descriptions, shipping timelines, and availability, Ruthie’s Cookies does not guarantee that all information will always be current or error-free.
We are not responsible for delays caused by third-party carriers, weather, or circumstances beyond our control. All products are sold “as is” with no warranties except those expressly provided in our Product Guarantee.
By using this website or placing an order, you agree that Ruthie’s Cookies is not liable for incidental, indirect, or consequential damages arising from your use of our site, products, or services.
Terms & Conditions
Last Updated: 2/8/2026
Welcome to Ruthie’s Distribution Co. By using our website or placing an order, you agree to the following Terms & Conditions.
1. Use of Website
You agree not to misuse our site or engage in unlawful activity. We reserve the right to update or modify these Terms at any time.
2. Product Information
We do our best to display accurate product descriptions, pricing, and photos. Because our cookies are handmade, slight variations may occur. Prices and availability may change without notice.
3. Ordering & Payment
All order information must be accurate and complete. Payments will need to be made by check upon delivery.
4. Orders
Orders follow our monthly production schedule:
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Orders accepted 1st–21st of each month
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Delivery occurs the first week of the following month
Minimums:
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48 single cookies (mix & match allowed)
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6 total 8-Packs (mix & match allowed, 48 cookies)
We reserve the right to approve or deny accounts.
5. Shipping & Delivery
Shipping timelines are estimates. We are not responsible for delays caused by carriers, weather, or circumstances beyond our control. Customers must provide accurate delivery information; additional carrier fees may apply.
6. Returns & Product Guarantee
We stand behind our products with a 100% Quality Guarantee. If any items arrive damaged, spoiled, or do not sell, we will refund, replace, or swap flavors. Returned unused product may be required for credit.
7. Intellectual Property
All content on this website—including images, text, product descriptions, and branding—is owned by Ruthie’s Distribution Co. You may not use or reproduce it without permission.
8. Limitation of Liability
Ruthie’s Distribution Co. is not liable for indirect or incidental damages, shipping delays, website errors, or issues caused by inaccurate information provided by customers.
9. Contact Information
For questions about these Terms, please contact us:
Email: emily@ruthiescookies.com
Business Name: Ruthie’s Distribution Co