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Last Updated: 2/8/2026

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Ruthie’s Cookies & Ruthies Distribution Co (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, make a purchase, or interact with us online.

By using our website, you agree to the practices described in this policy.

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1. Information We Collect

We may collect the following types of information:

Information You Provide

• Name

• Email address

• Phone number

• Billing and shipping address

• Payment details (processed securely through third-party payment providers; we do not store full card numbers)

• Order details

• Messages or inquiries submitted through our website forms

Automatically Collected Information

When you use our website (hosted on Wix), we may automatically collect:

• IP address

• Device information

• Browser type

• Pages viewed

• Time spent on site

• Cookie and tracking data (see Section 6)

2. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Send order confirmations and shipping updates

• Respond to customer service requests

• Improve website performance and user experience

• Send marketing emails (only if you subscribe)

• Prevent fraud and maintain security

• Comply with legal and regulatory requirements

We do not sell your personal information.

3. How Your Information Is Stored & Protected

Your information is stored securely within the Wix platform and our third-party service providers.
We use industry-standard security measures to protect your personal data.

We do not store full credit card numbers. All payments are processed through secure third-party providers such as:

• Wix Payments

• Stripe

• PayPal

• Square (if applicable)

Only authorized personnel may access customer data, and only when necessary to perform business functions.

4. How We Share Your Information

We only share your information with trusted third parties that help us operate our business, such as:

• Wix (website hosting, analytics, site functionality)

• Payment processors (to complete transactions securely)

• Shipping carriers (to deliver your order)

• Email marketing platforms (if you subscribe to our mailing list)

These partners only receive the information necessary to perform their services.

We do not sell or rent your personal information to any third party.

5. Communications & Marketing

If you subscribe to our newsletter or opt into marketing:

• We may send emails about promotions, updates, or new products

• You may unsubscribe at any time by clicking “unsubscribe” in any email or contacting us directly

Transactional emails (order confirmations, shipping details, account issues) will still be sent as needed.

6. Cookies & Tracking Technologies

Our website (hosted on Wix) uses cookies to:

• Improve site performance

• Remember your preferences

• Analyze site traffic

• Support shopping cart features

You may manage or disable cookies through your browser settings.
Disabling cookies may affect certain site functions.

7. Your Rights (California Residents – CCPA)

If you are a California resident, you have the right to:

• Request a copy of the personal information we have collected about you

• Request deletion of your personal information

• Opt-out of marketing communications

• Request information about how your data is used

To exercise these rights, contact us at emily@ruthiescookies.com.

We will never discriminate against you for exercising your privacy rights.

8. Data Retention

We retain your personal information only as long as necessary for:

• Fulfilling orders

• Supporting your customer relationship with us

• Complying with legal obligations

You may request deletion at any time (subject to legal exceptions).

9. Children's Privacy

Our website is not intended for children under the age of 13.
We do not knowingly collect information from children.

10. Third-Party Links

Our website may contain links to third-party sites.
We are not responsible for the privacy practices or content of those websites.

11. Changes to This Privacy Policy

We may update this Privacy Policy occasionally.
Any changes will be posted on this page with an updated “Last Updated” date.

12. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

Email: emily@ruthiescookies.com
Business Name: Ruthies Distribution Co. LLC
Website: www.ruthiesdistro.com

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Data Sharing
• Customer data is not shared with 3rd parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.
Messaging Terms and Conditions
• By providing your phone number and agreeing to receive texts, you consent to receive text messages from Ruthie's Distribution Co. LLC, from 5414354719 regarding informational. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at 5414354719 or emily@ruthiescookies.com. Mobile opt-in information is never shared with third parties.